INTEGRATING KNOWLEDGE MANAGEMENT SYSTEMS WITH TRANSACTIVE MEMORY SYSTEMS: A MODEL FOR ENHANCING ORGANIZATIONAL INTELLECTUAL CAPITAL IN HIGHER EDUCATION INSTITUTIONS

Item Type:	Article
Title:	INTEGRATING KNOWLEDGE MANAGEMENT SYSTEMS WITH TRANSACTIVE MEMORY SYSTEMS: A MODEL FOR ENHANCING ORGANIZATIONAL INTELLECTUAL CAPITAL IN HIGHER EDUCATION INSTITUTIONS
Abstract:	ABSTRACT This study aims to develop a model for integrating Knowledge Management Systems (KMS)with Transactive Memory Systems (TMS) to enhance Intellectual Capital in higher education institutions. A quantitative approach was employed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method via the SmartPLS 2024 software,supported by primary data from surveys and in-depth interviews at 11 universities. The resultsof the outer model analysis indicate that all KMS and TMS indicators meet the criteria forconvergent and discriminant validity, with Composite Reliability and Average VarianceExtracted values above the minimum threshold. The inner model analysis revealed that TMShas a positive and significant effect on KMS (β = 0.288; t= 4.046; p < 0.001), which further contributes to the enhancement of organizational Intellectual Capital. Contextual findings indicate that although KMS platforms are available at universities, integration with the TMS approach is not yet optimal, individual expertise mapping is not yet structured, internal-external coordination in the utilization of faculty expertise is still limited, and the integration of Tridharma activities and the Merdeka Belajar program is not yet facilitated by a centralized system. This study contributes theoretically by offering a KMS–TMS integration model that can strengthen institutional intellectual assets, as well as practical implications for university administrators in designing more collaborative, structured, and integrated policies a nd systems. Keywords: Knowledge Management Systems, Transactive Memory Systems, Intellectual Capital, higher education, PLS-SEM.
Creators:	PRIATNA, DEDEN KOMAR and ANGGRAENI, ANNISA FITRI and LIMAKRISNA, NANDAN and SETYANTORO, DWIPO and TIMBOGOL, PRISKILLA ASTER
Depositing User:	Mr. Billy Salim Sudiro, S.T.
Date Deposited:	16 Oct 2025 09:15
Last Modified:	18 Oct 2025 04:13
URI:	https://repo.unwim.ac.id/id/eprint/1233

ABSTRACT

This study aims to develop a model for integrating Knowledge Management Systems (KMS)with Transactive Memory Systems (TMS) to enhance Intellectual Capital in higher education
institutions. A quantitative approach was employed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method via the SmartPLS 2024 software,supported by primary data from surveys and in-depth interviews at 11 universities. The resultsof the outer model analysis indicate that all KMS and TMS indicators meet the criteria forconvergent and discriminant validity, with Composite Reliability and Average VarianceExtracted values above the minimum threshold. The inner model analysis revealed that TMShas a positive and significant effect on KMS (β = 0.288; t= 4.046; p < 0.001), which further contributes to the enhancement of organizational Intellectual Capital. Contextual findings indicate that although KMS platforms are available at universities, integration with the TMS approach is not yet optimal, individual expertise mapping is not yet structured, internal-external coordination in the utilization of faculty
expertise is still limited, and the integration of Tridharma activities and the Merdeka Belajar program is not yet facilitated by a centralized system. This study contributes theoretically by offering a KMS–TMS integration model that can strengthen institutional intellectual assets, as well as practical implications for university administrators in designing more collaborative, structured, and integrated policies a nd systems.

Keywords: Knowledge Management Systems, Transactive Memory Systems, Intellectual Capital, higher education, PLS-SEM.